b'GENERAL INFORMATIONPRICES or 15 per person (for 7 days tours or more). ThisCLOTHING & ACCESSORIESPrices mentioned in the brochure are per personoffer is only available for bookings of two or fourDuring summer months it is advisable to wear light and based on a minimum of two adults sharing apersons and is subject to availability. In addition togarments during the day, but keep a light jacket or room. Child and infant prices are shown individuallythis, seats on the second row can be reserved for asweater in your hand luggage for the evening as it for each tour. Although infants under 23 monthssupplement of 5 per person (for 6 days tours orcan be quite chilly. Also few other items which are are normally free of charge, a nominal chargeless) or 10 per person (for 7 days tours or more).highly recommended are a family sized umbrella, will be made for a seat on the coach, as it is aGuaranteed front or second row seats cannot berain wear, pair of sunglasses, pair of trainers or legal requirement all person on board a coach arereserved on feeder journeys to and from UK ports.comfortable walking shoes especially for certain allocated individual seats. On certain coach tours there may be further priorityexcursions that involve a considerable amount of seats available and charges will be advised at time ofwalking. Smart clothes will be required if you wish TRAVEL INSURANCE booking. to go to a Casino or Nightclub. You may also be Because of the importance of having adequaterequired to be covered up when visiting certain insurance cover we make it a condition of bookingNOTE: Children under 15 years of age are notplaces, If you are unsure what to take then please on all holidays that you are covered by an insurancepermitted to sit in the front seats of any coach. Also ifdo discuss with our operators, who will only be too policy. If you elect not to take out insurance, youyour tour is cancelled for any reason and the front orhappy to assist.agree to indemnify Sona Tours Ltd. for any costs thatsecond row seats are not available on your new tour arise which would otherwise have been met had youyou will be refunded the supplement paid. No otherHOLIDAY FLIGHTShad your own travel insurance. compensation will be payable. All your tours that include flights are booked in economy class, with reliable airlines. Most of our WHEELCHAIRS LUGGAGE ON COACH holidays in the brochure are priced on departures Sona Tours does not provide a specialist tours forMaximum weight allowed for luggage of eachfrom main London airport i.e. Heathrow, Gatwick, the disabled, however every attempt will be madepassenger occupying a seat is 20kg. Since thereStansted, City or Luton on contracted group rates. to accommodate you to our best ability. It is possibleis no porter service provided, passengers willHowever, if you prefer to fly out from your regional to bring along a folding type wheelchair whichbe required to carry their own luggage from theairport, then please contact the office to check your may be kept in the baggage hold of the coach. Thecoach to the hotel rooms; and therefore one pieceoptions and supplements if applicable. Prices for driver will load and unload the wheelchair from theof main luggage and one small hand luggage isflight holidays in our brochure are based on group coach for the passenger however they will need torecommended. We also recommend that children orcontract seats, if for any reason they are not available be physically fit enough to be able to embark andfamily members not sharing a room have separateat time of request, we will book the next available disembark the coach on their own. It is also essentialluggage as rooms cannot be guaranteed adjoining orfare level and advise you of the additional cost. We that a capable person is accompanying such anearby. cannot confirm specific seats at time of booking; you passenger on the tour to push their wheelchair. Sonawill need to check with each individual carrier their Tours will also request hotels for suitably equippedIt is advisable to put your name and address onseat booking policy. We recommend you check-in for rooms; however, this is only on a request basis andeach piece of luggage as many passengers haveyour flight three hours before the scheduled time for cannot be guaranteed. similar bags and this avoids confusion. If for anylong haul flights and two and half hours for European reasons your baggage or personal valuable is lost ordestinations.ESSENTIALS TO CARRY WITH YOU stolen, you must report it to the tour guide, or in the Passports with relevant visas; travel insuranceabsence of a tour guide to the local police or hotel.NOTE: Please check baggage allowance for carry policy; appropriate currencies. Long journeysSona Tours cannot accept any responsibility for youron and check in baggage at time of booking, as this are unavoidable and we recommend you wearpersonal belongings. varies from airline to airline.comfortable clothing and carry essentials such as a jacket or jumper, snacks, water, tissues etc., as accessCHILDREN & YOUNG INFANTS BOOKING YOUR OWN FLIGHTSto the luggage hold may not be possible until aChildren and young infants are welcome to travelIf you book ground arrangements with Sona Tours, comfort stop or arrival at your destination. on our tours. Children under the age of two yearsbut make your own airline reservation, then all flight will be charged an infant fare on all tours; a nominalbookings will be your own responsibility and are COACHES supplement applies and will be advised at time ofsubject to the terms and conditions of the airline All EU coaches are fitted with arm rests, TV, VCR/booking. Car seats are not provided on coachesinvolved. In the unlikely event of your flight being DVD & cassette player, and toilet facilities (W.C.and it is strongly advisable to carry your own. Somecancelled or changed by your airline, no refunds will facilities on coaches have limited capacities andcoaches will have cold or hot water available to heatbe given for your holiday element booked with Sona therefore we advice passengers to use them onlyup or cool milk bottles (cold water not suitable forTours. Any extra costs incurred to alter your booking on an emergency basis. We try and make sufficientdrinking). However, this cannot be guaranteed and it iswith us will be your responsibility. If you wish to stops to ensure comfort for passengers). On raretherefore the passengers responsibility to make suremake use of our airport transfers, please advise us. occasions your coach may not have a W.C. facilityof necessary arrangements for any children in theirHowever, should your flight be delayed on arrival on board. All coaches are either air conditioned orgroup. Milk and baby food cannot be provided by theand you miss the transfer, then any costs incurred in air cooled. We have a strict no smoking policyhotel or restaurants and passengers are advised togetting to the hotel will be your responsibility.on all our coaches. During transfers we may use ancarry prepared baby milk cartons whilst on tour. alternative vehicle (and smaller coaches) which mayNOTE: Booking specific seats on the flights are your not have the above facilities. NOTE: Not all hotels provide a kettle so if hot waterresponsibility and when you can book is different is required for warming milk etc in the hotel then itto each carrier, please check at time of booking the PICK-UP POINTS is advisable to carry a bottle warmer / kettle ( do notearliest that you can reserve your seats. Certain no-Pick up points cannot be changed 7 days or less priorforget your adapter). Pushchairs can be kept in thefrill airlines have no facility for booking seats and only to departure date. However, in case of an emergencyluggage hold of the coach. have a first come first serve option.if you need to change the pick-up point within a week of travel please advise our office immediatelyTOUR DIRECTOR HOTELSand we will endeavour to assist. Please note that thisEscorted tours are accompanied by professional tourThe hotels on our tours are carefully selected. Ensuring will attract an administration fee of 10 per person.director or local guides throughout your itinerary. Onthat a 3* category minimum is provided (overseas It is imperative that you are at the pick-up point atrare occasions, your tour manager may not meet youratings are classified by countries own tourist boards) least 15 minutes before the coach departure time.at your dedicated pick up point but at a later stage;and can be located either in the city you are visiting Also for those who are arriving at the pick-up viahowever, the driver will be there to take care of youror on the outskirt. Facilities vary from hotel to hotel taxi, we recommend that you book the taxi the nightneeds. A number of itineraries include flights or railand include en-suite bath or shower and generally a prior to departure day as trying to get one on thejourneys; it may be that you are not accompaniedTV and telephone. Some of the rooms may have mini day may be difficult or impossible. In the event thatduring these journeys; in this case, your Tour Directorbars and 24 hour room service, use of these facilities you miss the pick up at the appointed time, it willwill meet you on arrival at your first destination.will be charged to your account and payable by you on be your responsibility to get to the next destinationOn rare occasions a tour director will not bedeparture ( Most hotels may require a credit card to on your itinerary at your expense. No refund will beavailable to accompany you; this would be eithercover your extras or cash deposits) . Please remember allowed in any circumstances if you do not continuedue to unavoidable operational issues or we will bethat most hotels in Europe have small rooms unlike with the tour. utilising local guides for their wealth of experience.many other countries and also not all hotels will Furthermore, if minimum number of passengers arehave air-conditioning or lift as standard. (If you have Please be on time as we cannot be held responsiblenot reached on the set departure tours, there will bedifficulty with stairs please advise us so we can try or liable for any loss or expense suffered if you missno accompanying tour director but rather local tourand request a room on a low floor). Rooms are also the coach or flight. guides will be used. allocated as run of the house so some guests may get larger or different type of rooms to other guests-we do NOTE: For logistic reasons Sona Tours reserves theWEATHER not have control over this.right to change the timings of any pick up one dayThe weather in some parts of Central and Northern prior to departure and the right to changes coachesEurope tends to be very similar to the UK. Yet in theNOTE: Sona Tours reserves the right to substitute during the trip. Southern parts it can be hot and humid during thehotels whilst passengers are on tour to a similar day and cool in the evening. standard due to unforeseen circumstances. Please FRONT ROW SEATS ON COACH We recommend that you visit www.weather.com tonote that hotels normal check-in times are from late For all our European tours, front row seats can beensure you have an idea of the weather at the timeafternoon, e.g. 3pm, and checkout around 11am, but reserved for 10 per person (for 6 days tours or less)of the year you want to travel. it does vary from hotel to hotel.160Full itineraries available at www.sona.tours'